Websites, Software Development
and Support, Cyber Security
and Expert IT Advice

Tweed Coast IT Cyber Security Experts

Computer Tips and Tricks

Articles and Procedures

Some typical problems we come across include:

Computer Running Slow

If your computer is running slow there's probably a good reason for it. It could be software or hardware related and in some cases can be resolved with a simple clean up:

1. Reboot your computer to ensure no updates are pending in windows

2. Perform a disk clean up

3. Perform a defrag (using disk defragmentor) - note a defrag can sometimes take hours depending on how fragmented your drive is. It's best to perform this over night or in a period where your PC can be left unused for hours

4. Reboot your computer again and see if the speed has improved

Viruses and Malware

The bane of any computer user are programs that exist just to annoy. Once you have one in your system it can be troublesome to remove, and with the advances in the malware front sometimes removal can't undo the damage that has already been done.

When it comes to any malicious software, prevetion is better than the cure so if you haven't had an issue you should check out our System Assessment to make sure you are well protected.

If you have a bug in your system one of our specialists can get you back up and running in no time. Submit a support request or contact us today.

Deleted or Lost Files

Have you deleted something you did not mean to, or wiped that removable hard drive by mistake? Don't fret - it's rarely gone forever, but the next few steps need to be followed immediantly to prevent permanent loss:

1. Do not use the computer or device any further - even leaving it turned on can ovewrite data that is need to recover your important files

2. If it's an external drive, remove it from the computer immediatly

3. If it's an internal drive or file, you should shut your computer down to prevent any further potential loss

4. Contact us asap to arrange a recovery specialist to recover your files


Computers are like cars. We use them every day. We expect them to run effeciently, but unlike cars they are rarely serviced.

Whether you want a general service of your machine, or would like a specific upgrade, such as extra RAM, storage or newer operating system. We can get your system upgraded and back up and running in no time.

How to check your internet connection

- type "cmd" then enter into the search box. This will bring up a command window

- type "ipconfig" the enter into the conmand window

- note the gateway ip address eg

- type ping and the ip address you wrote down then press enter

- if you receive no replies then your pc is not talking to your router

- power off and on both and repeat the above process

How to clear your history and cache in Firefox

- click on history then clear recent history or use shortcut Ctrl+Shift+Del

- Select "Everything" from time range to clear

- select "Browsing & Download History"

- Select "Active Logins"

- Select "Form & Search History"

- Select "Cookies"

- Select "Cache"

- Click "ok"

For more videos and tips check out our youtube channel